Shipping & Delivery Policy

At Finest Exotic Bird Sacramento, the safe and humane transport of our birds is extremely important to us. We follow strict protocols to ensure every bird arrives at its new home healthy, comfortable, and stress-free.

Live Bird Shipping

  • We offer nationwide shipping within the United States via licensed, USDA-approved animal couriers and specialized live bird carriers.
  • All shipments are scheduled based on current weather conditions, airline schedules, and the health of the bird to minimize stress and ensure safe delivery.
  • Shipping is typically scheduled Monday through Wednesday to avoid weekend delays.
  • Customers will receive full shipping details, including tracking information, prior to shipment.
  • Birds are shipped in secure, temperature-controlled travel crates with fresh food, water, and bedding for comfort during transit.

Delivery & Pickup Options

  • Local customers may schedule a pickup appointment at our Sacramento location.
  • For certain areas, personal ground delivery may be available upon request at an additional cost.

Shipping Fees

  • Shipping costs vary depending on location, bird size, and carrier availability.
  • Exact shipping costs will be quoted at the time of purchase.
  • Shipping fees are non-refundable once the bird has been dispatched.

Shipping Health Guarantee

  • All birds are examined by a certified avian veterinarian prior to shipping.
  • A current health certificate and any applicable paperwork (DNA results, vaccination records, etc.) will accompany each bird.
  • If any issues arise during transit, please contact us immediately so we can assist you.

Customer Responsibilities

  • Someone must be present to receive the bird upon arrival at the designated airport or home delivery location.
  • Failure to pick up your bird in a timely manner may void any applicable guarantees.
  • Customers are responsible for reviewing all paperwork and inspecting the bird upon arrival.

Weather Delays & Safety

  • We reserve the right to postpone shipping during extreme weather conditions to protect the bird’s health.
  • Customer patience and flexibility are appreciated to ensure the safest possible shipping experience.

Contact Us for Assistance

We are always happy to answer any questions about shipping or delivery.
📞 [Your Phone Number]
📧 [Your Email Address]

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